For positive organization change to occur, it is best to ______.

A. use negative interventions (to counteract the paradox of organization change)
B. use only positive interventions
C. use both positive and negative interventions
D. not use any interventions


C. use both positive and negative interventions

Business

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Organizations that want employees to focus on efficiency and on group incentives are most likely to implement a ________ program.

A. gainsharing B. commission C. piece rate pay D. standard hour E. bonus

Business

American credit card companies would like to offer their services to people in a country in East Africa. However, they are finding it difficult because of language barriers and infrastructure challenges. These issues are related to which of the following questions about market segmentation?

A. Can the segment be reached in order to deliver the value of the product, and subsequently can it be effectively and efficiently managed? B. Is the segment clearly differentiated on one or more important dimensions when communicating the value of the product? C. Do the people in this market segment have access to sufficient financial resources? D. Is the segment of sufficient size to warrant investing in a unique value-creating strategy for that segment as a target market? E. Is the segment readily identifiable and can it be measured?

Business

Which retail assortment strategy is used by a specialty store?

a. narrow and shallow b. narrow and deep c. wide and shallow d. wide and deep

Business

The creation of knowledge assets is typically characterized by

A. high upfront costs and subsequent high variable costs. B. low upfront costs and high variable costs. C. high upfront costs and low variable costs. D. high fixed costs and high variable costs.

Business