What is not a method for a process technician to ensure customer satisfaction?
A) Emphasis on production
B) Emphasis on operations
C) Continuous improvement of operations
D) Following the organization on social media
Answer: D
Explanation: A) Incorrect. A process technician ensures customer satisfaction by applying quality principles to all activities performed, with an emphasis on production, operations, and continuous improvement of those operations.
B) Incorrect. A process technician ensures customer satisfaction by applying quality principles to all activities performed, with an emphasis on production, operations, and continuous improvement of those operations.
C) Incorrect. A process technician ensures customer satisfaction by applying quality principles to all activities performed, with an emphasis on production, operations, and continuous improvement of those operations.
D) Correct. A process technician ensures customer satisfaction by applying quality principles to all activities performed, with an emphasis on production, operations, and continuous improvement of those operations.
Page Ref: 7
Objective: 1.3 Identify the duties, responsibilities, and expectations of the process technician
Blooms Level: Understand
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