A(n) _______ service desk gives the impression of a centralized service desk by using sophisticated telephone systems and the Internet; analysts may be located anywhere.
Fill in the blank(s) with the appropriate word(s).
virtual
You might also like to view...
Give three examples of Access Control in a Point-of-Sale (POS) system
Which of the following should be considered when analyzing manufacturing overhead variances?
A) whether costs incurred are product costs or period costs B) whether direct materials costs are higher than standard costs C) whether certain manufacturing overhead costs are controllable D) whether direct labor costs can be reduced
This plan lays out a strategy for moving from the old system to the new
A) Systems service request B) Installation plan C) Training plan D) Testing plan E) Conversion guide
Which of the following is the reason why privacy breaches present major risks in this era of information system computing?
A) The amount of information that is stored in information systems is vast and very private. B) It is not possible to identify the source of a security breach. C) The information systems are isolated from each other. D) Cheaper storage devices offer faster transport of confidential information from one geographical location to another.