Which of the following is a disadvantage of the pay grade approach?
A. It might give rise to some jobs being underpaid and some being overpaid.
B. The administrative burden of setting separate rates of pay for numerous employees is increased.
C. It is inflexible when it comes to moving employees from job to job.
D. Demotions are not well received in a pay grade system when compared to a job-based system.
E. It does not recognize that performance difference in the higher levels has much impact on the organization.
Answer: A
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Which of the following is a characteristic of audit services (Table 4.3 in the text)?
A) household purchases recorded through electronic scanners in supermarkets B) households provide specific information regularly over an extended period of time; respondents asked to record specific behaviors as they occur C) verification of product movement by examining physical records or performing inventory analysis D) data banks on industrial establishment created through direct inquiries of companies, clipping services, and corporate reports
Molly will be delivering a presentation to an intercultural audience. She should ________
A) consider breaking her presentation into short, distinct topics B) always present the main idea at the beginning of the presentation C) speak at a rapid speed if the presentation is being translated D) use an informal delivery style
After locating potential customers using industrial classification systems such as NAICS, the next step for the business marketer is to make the purchase.
Answer the following statement true (T) or false (F)
Henry, Brad, and Carlos are all studying to be dog groomers at a local Petsmart training academy. Henry and Brad believe they received inadequate training because they could not get a job when the course concluded. Carlos thinks the academy was a great experience and really enjoys grooming the pets at Pet Heaven Kennels. In this example, satisfaction levels were influenced by:
A. Poor service quality B. Their attributions for service success C. Their perception of equity D. Their perceptions of service quality E. Their emotional states