The fraction of product demand that is satisfied from product in inventory is the

A) customer fill rate.
B) product fill rate.
C) order fill rate.
D) cycle service level (CSL).


Answer: B

Business

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Fez is trying to motivate his sales staff. He holds a staff meeting to explain his plan. He realized that in order for the plan to work, he needs to make sure that his team expects that their hard work will result in an increase in sales; he needs to reassure the team that meeting their sales targets will result in their receiving a percentage of their sales; and he hopes that the team will value the opportunity to make more money and see the advantages of working closely as a team. Relate Fez’s experience to the three elements of expectancy theory and explain.

What will be an ideal response?

Business

The fastest-growing sales trend is ________ that involves the use of online, mobile, and social media to engage customers, build stronger customer relationships, and augment sales performance

A) personal selling B) online selling C) social selling D) teleselling E) videoconferencing

Business

Because insurance law follows contract law, bad faith tort actions against insurers are not allowed.

Answer the following statement true (T) or false (F)

Business

______ theory is based on the notion that a leader develops a closer relationship with one group of followers than with others.

A. Scientific management B. LMX C. Equity D. Equality

Business