Which of the following words is "key" in travel public relations?
A) value
B) happiness
C) delivery
D) timeliness
E) packaging
Answer: E
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Chelsea wants to be perceived as an effective manager by her staff. What advice on her use of language could you give her to achieve her goal?
a. use language that expresses emotion b. use fewer hedges and intensifiers c. use tag questions d. use less powerful language
Society influences __________ rules, or the emotions individuals associate with specific behaviors, and __________ rules, or how individuals should outwardly react when they experience an emotion
a. enacting; norm b. emotion; enacting c. feeling; display d. norm; feeling
When people marry and have families with those from another culture, it is an example of _______ changes in adaptation.
a. physical b. biological c. emotional d. social
Of the six functions of gestures discussed in your text, define four and give examples of how each could be used effectively in a speech
What will be an ideal response?