What potential legal problem can result from writing a critical recommendation letter?
What will be an ideal response?
Answer: Every time you write a recommendation letter, you'll put your reputation, as well as the reputation of your company, on the line. Employees have sued employers and individual managers for including negative information in a reference letter.
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Accumulated Depreciation
a. increases when the monthly adjustment for depreciation is recognized. b. decreases when the monthly adjustment for depreciation is recognized. c. is reported on the income statement with the expense accounts. d. is allocated as an expense during future periods.
An analysis in which the marketing manager seeks to better understand strengths and weaknesses of his own organization is known as market structure analysis
Indicate whether the statement is true or false
Showrooming is associated with which of the following new consumer capabilities?
A) Consumers can tap into social media to share opinions and express loyalty. B) Consumers can actively interact with companies. C) Consumers can use the Internet as a powerful information and purchasing aid. D) Consumers can reject marketing they find inappropriate. E) Consumers can communicate on the move.
Answer the following statements true (T) or false (F)
1. The effect of the service environment on the hospitality employees is of small importance, because they become so accustomed to it. 2. All guests dislike crowds, so the servicescape must be designed to prevent crowding. 3. The human brain can only process around seven pieces of random information at a given time. 4. The service setting should be designed to assure guests they are safe and secure within it.