An OB nurse has violated a unit policy. The OB manager is discussing the incident with the nurse. During the discussion the nurse informs the OB manager of the actions of other staff and the physician?s attitude leading up to the event
How should the manager address these issues? 1. Inform the nurse the physician?s attitude is none of their business.
2. Inform the nurse of the policy violation.
3. Ask the nurse about the physician?s attitude and the staff actions during the incident.
4. Redirect the nurse to focus on the issue.
4
Explanation: 1. The physician?s attitude and the staff?s actions are not the issue the manager is addressing at
this moment. The nurse is already aware of the policy violation because it has been discussed.
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