The phrasing of an effective paraphrase can vary in three critical ways: knowledge, emotion, and desire
True
False
ANS: False
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If you fail to listen for feelings, you may overlook the most important part of the message. What type of listening describes this component of the listening process?
a. analytical listening b. empathic listening c. comprehensive listening d. appreciative listening e. discriminative listening
According to Schutz, humans do not have a need for control in their lives
Indicate whether the statement is true or false
The two kinds of process effects are:
a. manifested effects and baseline effects b. baseline effects and fluctuation effects c. baseline effects and manifested effects d. none of the above
"Leadership" is defined as
A. the wielding of power to coordinate the activities of group members. B. a commodity for which members compete in ways that help the group achieve interdependent goals. C. human (symbolic) communication which modifies the attitudes and behaviors of others in order to meet group goals and needs. D. a property of members rather than of the group. E. a characteristic of a selected individual group member.