Selfridges is the second-largest department store in Great Britain. It works with House of Frasier, one of its competitors, to reduce operating costs by sharing channels of distribution to ship goods from 1,500 plus suppliers. Selfridges and House of Frasier are engaged in:
A. vertical conflict
B. an integrated supply chain
C. a strategic channel alliance
D. an information-based distribution channel
E. a distribution cooperative
Answer: C
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A. Routineness B. Globalization C. Decentralization D. Downsizing
Producers of convenience products and common raw materials typically seek ________ distribution — a strategy in which they stock their products in as many outlets as possible
A) selective B) exclusive C) intensive D) exponential E) comprehensive
______ is an effort by the organization to appease dissatisfied customers by offering credits, discounts, apologies, or free items/services.
A. Service recovery B. Customer satisfaction C. Order delivery D. Customer service
Sales Taxes Payable is debited and Cash is credited when companies send sales taxes collected from customers to the government.
Answer the following statement true (T) or false (F)