The four primary ethical norms include freedom, ________, justice, and efficiency
A) retribution
B) stability
C) profit
D) power
B
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When making a claim to a company, what is the purpose of the message?
A) To ask for a settlement of the claim B) To write a formal complaint C) To suggest how a product or service could be improved D) To provide a goodwill gesture, allowing the company to improve the product E) To ask for a resolution to a problem before further steps are required
A(n) ________ is a set of variables and their interrelationships designed to represent, in whole or in part, some real system or process
A) mathematical model B) graphical model C) verbal model D) all of the above
Which of the following is an external benefit of using the "you" perspective?
A) Less work for your audience B) Increased professional recognition for your audience C) Financial gains for your audience D) Positive effects on people your audience cares about E) Conditions that allow your audience to get their work done
The Age Discrimination in Employment Act of 1967 prohibits discrimination against employees aged _______ and older.
A. 21 B. 39 C. 40 D. 41 E. 65