How do professionals use nonverbal behaviors in addressing families?
a. They convey warmth and acceptance the same way that they do with children.
b. They should maintain the most formal behavior with little expression when giving family members information.
c. Adults do not pay much attention to nonverbal behavior so it does not matter.
d. Professionals should approach family members meekly and speak softly, with lowered eyes.
ANSWER: a
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What will be an ideal response?