Identify when an indirect approach to providing information would be most effective, providing an example that highlights each step in the process

What will be an ideal response?


Answer: When your audience will be skeptical about or even resistant to your message, you generally want to use the indirect approach: Start with the evidence first and build your case before presenting the main idea. Note that taking the indirect approach does not mean avoiding tough issues or talking around in circles. It simply means building up to your main idea in a logical or sensitive way. An indirect approach begins with a neutral statement that acts as a transition to the bad news or with a statement or question that captures the audience's attention. The body of the message gives reasons that justify the negative answer, either stated or implied. The message body can also be used to arouse interest in the subject and build the audience's desire to comply. The indirect approach ends with a courteous close or a request for action.

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Larry, a merchant seller, contracted with Simon to buy welding equipment. The contract stipulated that Larry would pick up the equipment from Simon's warehouse on the 14th day from the date of the contract

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Renee is the head of human resources at a company. She is in charge of sending out an email announcing that the company will be celebrating its eighth year anniversary next week. Which of the following subject lines will be the most appropriate in this scenario?

A. Subject: URGENT: Anniversary B. Subject: Request: We are celebrating the eighth year anniversary C. Subject: FYI: Company's eighth year anniversary celebrations next week D. Subject: Urgent: Happy Anniversary

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