The Family and Medical Leave Act applies to:
a. companies with 15 or more full-time workers.
b. companies with 50 or more employees.
c. companies with 100 or more employees.
d. any company engaged in interstate commerce.
b
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Which of the following statements about feedback is INCORRECT?
A. It may be appropriate to use questions that obtain negative feedback. B. Feedback can be verbal or nonverbal. C. If a salesperson fails to notice the feedback signals being sent by a prospect, no feedback occurred. D. It may be appropriate to use questions that obtain positive feedback. E. In planning a presentation, it is impossible to predetermine when and what feedback-producing questions to ask.
Which of the following key decisions is involved in composing?
A) What must be the purpose of the message? B) Which mode of communication must be used? C) How can the content be revised effectively? D) How can the format be designed for best effect? E) How can the audience and their needs be analyzed?
Many retailers are now experimenting with limited-time shops that allow them to promote their brands to seasonal shoppers and create buzz in busy areas. Which of the following terms best represents such shops?
A) power centers B) strip malls C) pop-up stores D) category killers E) lifestyle centers
Which is true?
A. Large service desks are typically high-energy and high-activity places, while small service desk typically are not. B. If a company does not provide the optimal working environment, it is very hard for analysts to arrange their personal workspaces for optimal comfort. C. Because of the structure of a service desk, analysts do not have to be organized to thrive. D. Analysts must take it upon themselves to adopt behaviors to increase their comfort and productivity.