Which of the following is NOT part of an organization's informal communication network?
A) conversations at the water cooler
B) email exchanges between employees
C) rumors spreading through the grapevine.
D) memos from the CEO sent to all employees.
D
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Big data can be used in collecting information about buyer behavior and the overall business environment, which is vital in making effective managerial decisions. Giving reasons illustrate how this can be accomplished
What will be an ideal response?
It is expensive and often impossible to terminate distributor and agent agreements
Indicate whether the statement is true or false
In a purely customer-focused environment, service measurement is typically in terms of ________.
A. employee turnover B. potential sales C. the number of products manufactured D. the number of customer complaints
John is a new manager at a multinational company. He would like to help his company increase their revenues over last year’s performance.His company is headquartered in the United States with main offices in Japan, China, South America, and Canada. As a manager of a diverse set of employees what can John do to help his people excel?
a. Establish a single culture and tell everyone to follow it b. Find a way to make the differences a virtue c. Encourage like groups to associate together d. Assign employees to homogeneous work teams