Many Arabic speakers use rich, expressive language in everyday talk. They probably are using a(n) ________ style of communication.
A. understated
B. succinct
C. elaborate
D. indirect
Answer: C
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In order to influence a descriptive norm, one can?
a. provide actual data of how many people engage in the behavior b. mention important people that engage in the behavior c. increase one’s motivation to act d. give an example of someone engaging in the behavior
The public relations firm of Hill and Knowlton was controversial in the 1990s for which of the following?
A. doing PR for the Westboro Baptist Church B. a corporate conflict of interest by representing two competing companies at the same time C. representing Exxon during the Exxon Valdez crisis D. none of these
What is the most important source of nonverbal cues as your deliver your speech?
a. face b. hands c. voice d. appearance e. feet
After formally studying communication, Michael has developed more meaningful relationships, more
confidence when expressing his ideas, and has become a more effective listener. These skills describe which benefit of communication? A. Personal B. Professional C. Social D. Both Professional and Social