Sometimes our self gets in the way of effective listening. Explain the concepts of egocentrism, defensiveness, experiential superiority, and personal bias by telling how each obstructs effective listening.

What will be an ideal response?


Answers will vary.

Communication & Mass Media

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Which of the following communication behaviors contributes to a disconfirming climate?

a. offering a pleasant greeting b. listening carefully c. silence d. Smiling and nodding your head in agreement e. Expressing empathy

Communication & Mass Media

One of the advantages of blog content is that other bloggers will share your content through their own social networks

Indicate whether the statement is true or false.

Communication & Mass Media

There are a variety of types of expectancy violations in close relationships. Select three of them and discuss how they effect a relationship.

What will be an ideal response?

Communication & Mass Media

Your ___________, or set of standards that guide you to

good and honorable behavior, helps others see you in a positive manner. Fill in the blanks with correct word

Communication & Mass Media