Which of the following is considered to be a listening barrier?
A. Using filters while listening
B. Interrupting the speaker
C. Making eye contact with the speaker
D. Paraphrasing the content presented to you by the speaker
B
As a listener, you may be tempted to interrupt the speaker in order to make a point or to share
information you feel is important. However, a listener should resist the urge to interrupt. Wait
until the speaker has finished making a point and then respond with an appropriate comment.
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a. a positive b. a negative c. a balanced d. little
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a. physical facilities b. equipment c. personnel d. sequence of services provided e. number of competitors
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