Which of the following is a suggestion for enhancing effectiveness in verbal communication?
A) Use the most complex language you know so that you sound informed.
B) Own your feelings and thoughts.
C) Seek to talk more than your conversational partner.
D) Use abstract language as often as possible.
E) Engage about evenly in I language and you language.
B
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Which of the following is true of rules in the context of Coordinated Management of Meaning?
A. Rule usage in a conversation is less significant than an ability to use a rule. B. Rules provide people opportunities to choose between alternatives. C. Rules are independent of context, and context is a homogeneous environment. D. Rules are not necessarily linked to time, place, relationship, and self-concept.
In which of the following situations would the rules of society most likely govern the interaction?
a) a parent asking children about their homework assignments b) a friend asking for a ride to school c) strangers conversing with each other as they stand in line for tickets to a movie d) coworkers talking over drinks after a hectic workday
Celia uses __________ as she listens to her partner by occasionally interjecting with responses such as "Oh, I see" and "Uh-huh" to show she is interested.
A. backchannel talk B. euphemisms C. symbolic interaction D. malapropisms
When we express support to someone we're listening to, it means we agree with his or her perspective and ideas.
a. true b. false