In which of the following situations would the rules of society most likely govern the interaction?

a) a parent asking children about their homework assignments
b) a friend asking for a ride to school
c) strangers conversing with each other as they stand in line for tickets to a movie
d) coworkers talking over drinks after a hectic workday


Answer: c

Communication & Mass Media

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Inflection refers to changing or adjusting your volume, pitch,

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Communication & Mass Media

Why is the concept of pathologizing the human body problematic?

A) It was based on speculation and opinion, not data or facts. B) It makes us think about natural bodily processes are something to correct or stop. C) It simply exists to sell us products. D) It only focuses on women.

Communication & Mass Media

In the storytelling and issue identification phase, the mediator ______.

A. determines each party’s three best ideas about ideal solutions B. avoids any emotional issues, as they are dealt with later C. sets ground rules about how to communicate D. identifies the parties’ interests and issues to be negotiated

Communication & Mass Media

The term inflection. is defined as speech style common to an ethnic group or geographic

region. Indicate whether the statement is true or false

Communication & Mass Media