Stanton Farms, a California-based company, grows strawberries and blackberries year round and delivers them to grocery stores across the country. A blizzard on the East Coast delays shipments to stores in New York and Massachusetts leading to a berry shortage. Which term describes this situation?

a. controversy
b. disaster
c. crisis
d. problem


d. problem

Communication & Mass Media

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As a person’s level of elaboration rises, peripheral cues:

a. become more and more important b. disappear c. have relatively smaller effects d. are inversely related to message strength

Communication & Mass Media

What is the relationship between government regulation and the relative scarcity of radio spectrum frequencies?

What will be an ideal response?

Communication & Mass Media

This is the number of listeners who tuned in during a specific period for at least 5 minutes:

A. share B. average quarter-hour persons C. cume D. rating E. reach

Communication & Mass Media

According to Ralph Nichols, the "father of listening research,"

a. "People feel flattered, important, and special when you remember their name." b. "Effective paraphrasing requires mindful listening." c. "The difference between the almost right word and the right word is really a large matter—‘tis the difference between the lightning bug and the lightning." d. "Words do not have meaning; people having meaning in words." e. "We must always withhold evaluation until our comprehension is complete."

Communication & Mass Media