Enrique is asked to perform a task at work that he has never done before. He expresses his lack of experience to his boss, who then provides him with additional training to do his job. The boss is demonstrating which communication strategy?
a. ingratiation
b. supportiveness
c. openness
d. motivation
Ans: b. supportiveness
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According to studies on regional differences within the United States, which people are more likely to be introverts?
A. people from the Mid-Atlantic B. people from New England C. people from the South D. people from Texas
In the transactive process model of communication:
a. both the sender and the receiver simultaneously express and respond to messages. b. the source decodes the message. c. the channel is the pathway through which messages are sent. d. only a and c are correct. e. all of the above are correct.
Artistic proofs were laid out 2,000 years ago by ______.
a. Aristotle b. Pericles c. Cicero d. Caesar
Explain three things you can do to increase the listening
effectiveness of a cross-cultural audience. What will be an ideal response?