There are several tasks that a project customer (or sponsor acting in that capacity) can do to enhance the probability of success. All of the following are generally performed jointly with the project contractor who will perform the work EXCEPT:
a. terminate project if needed
b. develop clear requirements
c. use a control system
d. conduct a kick-off meeting
A
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A company that has 25,000 shares of $5.00 par value common stock issued and outstanding paid a dividend of $0.40 per share. The market value of the stock is $16 per share. The company's dividend yield is
a. 2.5% b. 400% c. 16% d. 40%
When an employee is in situation that is not mentioned in the training manual, ______ learned during training should lead that employee to do the right thing for the guest.
a. mission statement b. core values c. house rules d. case studies
The purpose of the follow-up communication between customer and salesperson is to express thanks for the order and to:
A) introduce related products B) complete the call card form C) request referrals for other prospects D) determine if the customer is satisfied E) ask for full payment from the customer
Regarding the "severe" or "pervasive"standard for assessing harassment cases, which of the following statements is NOT true?
a. to prove harassment, the plaintiff must show that the conduct complained of was both severe and pervasive, unless it occurred outside work b. to prove harassment, the plaintiff must show that the conduct complained of was severe or pervasive c. the degree of severity required is in inverse proportion to its pervasiveness d. none of these