The purpose of the follow-up communication between customer and salesperson is to express thanks for the order and to:
A) introduce related products
B) complete the call card form
C) request referrals for other prospects
D) determine if the customer is satisfied
E) ask for full payment from the customer
D
You might also like to view...
Officially, the EU tariffs on Chinese and Vietnamese shoe imports are known as:
A) countervailing duties. B) antidumping duties. C) specific duties. D) ad valorem duties. E) temporary surcharges.
The Fair Labor Standards Act prohibits unequal pay for men and women who perform equal work or work of comparable worth.
Answer the following statement true (T) or false (F)
Rob Stewart sells office equipment and calls on the office manager of a large firm. Rob wants to sell the prospect 30 units of general office supplies. In terms of the acronym SMART, Stewart's objective:
A. could not be measured. B. did not specify a time period. C. was missing a valid order size. D. was probably not achievable. E. met all objective requirements.
A nonprofit board of directors is analyzing a feasibility study to determine if there is a community need for a new service. The board is looking at which part of the business plan?
A. description B. market analysis C. financial assumptions D. uncertainties and risks