Insider trading rules apply to:
A) employees.
B) officers.
C) directors.
D) All of these.
D
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Which of the following is true about customer relationship management (CRM)?
A) Data mining has limited applicability in CRM activities. B) Sophisticated analytical tools are sparingly used in CRM activities. C) CRM reduces the number of customer touch points. D) CRM aims to maximize customer loyalty. E) CRM enables firms to compare various product and service categories.
Cannibalization is the unauthorized copying of products, packaging, or other intellectual property of a registered brand
Indicate whether the statement is true or false
Henry Mintzberg used the term _____________ to refer to the systems of politics that come into play whenever the systems of authority, ideology or expertise are contested in various political games.
a. Political Arena b. Power c. Politicking d. Game Theory
Jenny is noticing that her staff at the clothing consignment shop seem to be a little demotivated. Initially she thinks that she needs to pay her employees more money, but then realizes that she just does not have the funds to do so. With a little prying, she determines that her employees are just bored with their positions. She decides to change up the schedule. Whoever worked the front counter one day will switch with the consignment the next day. Also, the people out on the floor will switch with the dressing room attendants the same way. Jenny has implemented which job design motivational tactic?
a. Job purpose b. Job design c. Job enlargement d. Job rotation