A member's ________ represents a pattern of behavior displayed by and expected of a member of a small group.
Fill in the blank(s) with the appropriate word(s).
role
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The __________ step of a speech gives the listener one final chance to remember the main
points of a presentation. Fill in the blanks with correct word
"To entertain" is an example of a(n) _______
a. specific purpose statement b. central idea c. general purpose statement d. thesis statement
All of the following are types of persuasive communication used in organization EXCEPT
A) project proposals. B) issue selling. C) innovation championing. D) vision statements. E) monthly briefings.
Guidelines for productive conflict include
(1) monitoring your personal behavior and the behavior of others for signs of destructive conflict; (2) identifying common goals and interests; (3) developing norms to work on problems; (4) working on problem identification and definition; (5) focusing on mutual gain; (6) setting a meeting to work on the conflict: (7) developing solutions and narrowing the choices for action; (8) committing to solutions; and (9) monitoring the process. Indicate whether this statement is true or false.