Which of the following is a "don't" when attempting to improve communication?

A. Occasionally nod in agreement.
B. Close your eyes.
C. Speak in a quiet, reassuring tone.
D. Smile and show animation.
E. Lean toward the speaker.


B. Close your eyes.

Avoid closing your eyes when communicating.

Business

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Jayne Luke started a computer business in her basement less than a year ago. Her personal attention to clients and persistence in obtaining new customers has caused the business to grow at a tremendous pace. Jayne has become so busy she has neglected to

keep after clients who have failed to pay her. As a result, Jayne has a large amount of accounts receivable and notes receivable on her balance sheet but not much cash. She continues to service clients, but she now realizes that her cash will soon be exhausted. Suggest some options Jayne has to achieve a strong cash balance.

Business

Most ____ are relevant to decisions to acquire capacity, but not to short-run decisions involving the use of that capacity

a. sunk costs b. incremental costs c. fixed costs d. prime costs

Business

The goals of the ______________________________ are to make web content available to users who have a wide range of disabilities

Fill in the blank(s) with correct word

Business

If a market segment is ________, a firm should be reasonably certain that its marketing mix can inform consumers about the product, how it adds value to the consumer, and ultimately how to purchase it.

Fill in the blank(s) with the appropriate word(s).

Business