A machine that Jesse works on has ceased to function. Even though his manager would be able to help him, Jesse fears informing his manager and decides to solve the problem himself—with disastrous results. Jesse's act illustrates a common organizational communication problem referred to as
A) grapevine.
B) reflection.
C) boundaryless organization.
D) filtering.
E) information overload.
D) filtering.
Some employees are not always open with their bosses; in other words, filtering occurs upward as well as downward. People tend to share only good news with their bosses and suppress bad news because they want to appear competent or mistrust their boss and fear that if he or she finds out about something they have done, they will be punished. This is what Jesse does when he decides not to inform his manager about the problem he is facing.
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Scott has a bachelor's degree in ethics and human resources, and he has extensive experience working with employees and managers regarding ethics, especially in the area of ethical dilemmas. In his current position he has assisted extensively in determining if the company's decisions are both ethical and lawful. Which position in the company does Scott's background make him ideally suited for?
A. board of directors position B. values specialist C. ethical dilemma watchdog D. decision tree manager E. ethics officer
When selecting the right medium for a report,
A) you should choose the ones that are most convenient. B) you should choose the ones that are most economical. C) your decisions should reflect your audience's expectations. D) you should always present your report in writing. E) you should choose the one easiest to store.
To enhance the presentation through the use of visuals,
A) use design principles that focus on attractive artwork. B) create slideuments. C) limit the use of free-form slides. D) use bullet points whenever possible. E) make sure the message, not the visual, is the focus of the presentation.
____ decides whether or not a company should lease or buy an expensive manufacturing equipment
A) Operations/production manager B) Human resource manager C) Finance manager D) Marketing manager