Oral communication generally requires more tact than written messages
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: Written messages and most forms of digital communication generally require more tact than oral communication. When you're speaking to someone live, you can soften your words by your tone of voice and facial expressions. Plus, you can adjust your approach according to the feedback you get. However, if you inadvertently offend someone in writing or in a podcast, for example, you usually don't get the immediate feedback you would need in order to resolve the situation. In fact, you may never know that you offended your audience.
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A missionary salesperson stimulates demand for a product and is therefore a major part of the close of the sale
Indicate whether the statement is true or false
Suave's new shampoo, HI7, is faltering badly in the market. Suave's marketing personnel are unsure who is responsible for various marketing tasks, when these tasks are to be completed, or what resources have been allocated. Suave Marketing Director Maria Castanza said that the problem is that HI7 has the most poorly written ____ she has ever seen.
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