Tone, language, tact, and setting are elements used to give effective feedback. Please give at least 2 examples each of how to use language and tact; and at least 1 example each of how to use tone and setting.
What will be an ideal response?
Tone:
- Express enthusiasm and appreciation
- Praise efforts
Language:
- Identify your objective criteria
- Conclude with a positive message
- Focus on solutions and options, not personal qualities
- Use "I" language
Tact
- Consider how your listener will receive the message
- Listen actively and completely
- Show understanding by asking questions and paraphrasing
- Accept feedback from your listener
Setting
- Choose a private location
- Look for a convenient time
You might also like to view...
The Delphi technique may tend to generate compromise settlements rather than truly creative, integrative solutions.
Answer the following statement true (T) or false (F)
Because of conservatism considerations, auditors should allow a client to overestimate its reserve for restructuring
a. True b. False Indicate whether the statement is true or false
Jackie was appointed to a new position as a team leader during management restructuring. She was in competition with a previous manager. Jackie encountered resistance to change in her new team, along with a lack of cooperation and loyalty. Some members of the team maintained their loyalty to their previous manager and resented her promotion. Jackie received no management training for her new role.Several team members engaged in a range of increasingly hostile behaviors towards Jackie including:failing to provide assistance during busy periods.
constantly whispering and making vindictive comments about her. disobeying requests. making offensive comments and behaving rudely. Ultimately, one of the team members called a meeting to which Jackie was not invited. They drew up a list of complaints about Jackie which they presented to her manager. The apparent objective of the bullies in the team was to get rid of Jackie. How can companies handle bullying in the workplace? What will be an ideal response?
Which of the following attributes characterize the assertiveness cultural dimension?
A. confrontational B. altruistic C. loyal D. confidence builder