What was the basis for suits against Subway for their 12-inch claims about sandwiches that were only 11 inches long?
a. Fraud
b. Deceptive advertising
c. Consumer fraud
d. There is no basis for litigation
.B
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This chapter identifies six conditions that can lead to additional stress, thus making emotional labor difficult. Name and give a brief example of four of these
What will be an ideal response?
The following production data were taken from the records of the Finishing Department for June: Inventory in process, 6-1, 25% completed 1,500 units Transferred to finished goods during June 5,000 units Equivalent units of production during June 5,200 units Determine the number of equivalent units of production in the June 30 Finishing Department inventory, assuming that the first-in, first-out
method is used to cost inventories. Assume the completion percentage of 25% applies to both direct materials and conversion costs. A) 575 units B) 200 units C) 1,000 units D) 300 units
Quality Building Materials Inc has developed a new whole-house weather blanket and needs to determine the price point at which builders would switch to this new product. The best research method for this is a(n) A) manual search of other companies' price lists
B) interview with a local builder. C) Internet search of insulation values for weather blankets. D) scientific experiment that presents price choices with controlled variables.
Interacting with customers to maintain customer satisfaction is associated with which of the key supply chain processes?
a. Customer relationship management b. Customer service management c. Order fulfillment d. Returns management