In a direct request, where is the request explained in detail?
A) In the opening line of the communication
B) In the opening paragraph of the communication
C) In the body of the communication
D) Repeated several times throughout the entire communication
E) At the close of the communication
Answer: C
Explanation: C) Use the body of your message to explain your request, as needed. Make the explanation a smooth and logical outgrowth of your opening remarks. If complying with the request could benefit the reader, be sure to mention that.
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The goal to "improve the quality of customer service by instituting follow-up telephone calls this month" is not a SMART goal because it is
A. unlikely to align with higher level goals. B. not measurable. C. too simplistic. D. not results oriented. E. unlikely to result in improvement to customer service.
In assessing whether to accept a client for an audit engagement, a CPA should consider:
A. the CPA's overall engagement risk. B. the current financial health of the prospective client. C. the integrity of management. D. All of these choices are correct.
Customers usually have a lower price threshold below which prices signal inferior or unacceptable quality, as well as an upper price threshold above which prices are prohibitive and the product appears not worth the money
Indicate whether the statement is true or false
The cost of goods sold is equal to:
A) purchases less beginning inventory plus ending inventory. B) the inventory account as reported on the balance sheet. C) the cost of goods available for sale less ending inventory. D) the amount of inventory on hand at the end of the accounting period.