The _____ function helps an organization in achieving quality by exposing the costs of poor quality and opportunities for reducing it
a. marketing and sales
b. manufacturing and assembly
c. legal services
d. finance and accounting
d
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Which of the following is NOT an advantage of CATS?
A) All of the advantages of computer-driven interviewing are found in this approach. B) The interviewer expense or extra cost of human voice communication capability for the computer is eliminated. C) Because respondents' answers are saved in a file during the interview itself, tabulation can take place on a daily basis. D) Even if the interviews are conducted in remote locations across the United States, it is a simple matter to download the files to the central facility for daily tabulations. E) Researchers can take the advantages of different modes to achieve their data collection goals.
Disadvantages of a partnership include
A) facilitates pooling of resources. B) no corporate tax burden. C) mutual agency. D) freedom and flexibility for partners.
Which of the following is the most important part of a negative message?
A) A positive, forward-looking closing B) A neutral buffer C) An explanation of the reasons for the bad news D) The bad news itself
Gillian is a director of Fizzy Soda Company. As a director, Gillian can act as an agent to bind Fizzy
A. in all circumstances. B. in no circumstances. C. to any contract in which Fizzy does not have a conflict of interest. D. to any contract that represents a corporate opportunity for Gillian.