During her psychology class, Sarah had trouble understanding the lecturer in the front of the room, as there was a loud noise from the construction site outside. As a result of this, she became agitated

What was Sarah's problem, and what could she have done to overcome it?
a) Environmental distraction; she could have requested the lecturer conduct the class at a quieter place
b) Speaker's communication style; she could have familiarized herself with the lecturer's speech pattern.
c) Emotional distractions; she could have stayed calm.
d) Message content; she could have motivated herself to listen more closely.


A

Communication & Mass Media

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