The first rule of service quality is to do it right the first time.
Answer the following statement true (T) or false (F)
True
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Didi carefully considers price, sound quality, and the size of a new stereo system. The sound quality is the most important factor, followed by the price. The evaluation model being used by Didi is:
A) cognitive mapping B) evoked set C) multiattribute D) affect referral
This question contains two parts; be sure to answer both. First, what benefits can teamwork achieve? Second, suppose the dean of your college or university asked you to assemble a team of five people (plus yourself) to examine the parking problem on campus (too many students, not enough parking spaces). Describe five people you would choose to be on your team, explaining why each is qualified to serve on the team.
What will be an ideal response?
How can social media be used to get customers involved with brands?
What will be an ideal response?
Anything that can be owned is considered property. Three categories of property identified in the text are ____________________ property, ____________________ personal property, and ____________________ personal property.
Fill in the blank(s) with the appropriate word(s).