Sensitivity analysis involves constructing a graph and then using simple algebra to determine the range of probability values when there are ______ states of nature.
a. two
b. three
c. four
d. five
a. two
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Gloria is the front desk executive at an organization. Her colleague, Liam, handles customer complaints. Liam has requested Gloria to answer all incoming calls while he is in a meeting. The first call Gloria receives is from a customer complaining about the delayed delivery of a product. Gloria is not sure about the organization's policies toward delayed deliveries. To cultivate a good
customer-service image, what would be the best action for Gloria to take? A. She should blame the organization's logistics department for this problem, and let thecustomer know that she is only a helpless front desk employee. B. She should get Liam on the line after the meeting and make the customer repeat the entirestory. C. She should respond only in those areas in which she is qualified, and quickly refer thecustomer to someone who can help. D. She should promise the customer a 50 percent discount on his purchase to get the customer off the telephone as soon as possible.
Which of the following statements about business reports is most accurate?
A) The larger an organization, the more vital the exchange and flow of information becomes. B) Reports are prepared for internal readers, not external readers. C) To be considered a business report, a document must be in writing. D) To be considered a business report, the document must be at least ten pages in length.
If you use clichés in your business writing, you
A) should balance them with concrete, specific examples. B) need short, simple words to convey relevant facts and figures. C) risk having your readers misinterpret the main points you want to convey. D) send the message that you can't be bothered with tailoring your words to your readers. E) focus your readers on the content of your message, not on the way it is conveyed.
If you are a professional who is likely to receive income that is not subject to withholding, then you are required to:
A. pay an estimated tax. B. file an amended return. C. file an extension. D. deduct a tax credit. E. calculate itemized deductions.