A ______ is composed of the implicit expectations of each party.

a. cultural conflict
b. self-fulfilling prophecy
c. psychological contract
d. internal norm


c. psychological contract

Business

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On November 30, Hernandez Company's bank statement showed an ending balance of $37,341. The following information is available about Hernandez's account:1. Debit memo in bank statement for bank service charge, $392. Deposit in transit, $2,9883. Outstanding checks, $3,1564. Customer's NSF check for $723 was returned with the bank statementRequired:a) Determine the true cash balance as of November 30.b) Determine the unadjusted balance of the company's Cash account as of November 30.

What will be an ideal response?

Business

A popular proactive approach in customer service that empowers customers to go to a company's website and initiate most of the queries and functions normally handled by a call center is called

A. service recovery. B. customer self-service. C. softening techniques. D. proactive problem solving.

Business

Payable-through drafts

A) provide for effective control over field payments. B) are a form of commercial paper. C) are not legal instruments. D) cannot be cleared through the banking system.

Business

Contractual capacity is the ability to: A) read and write

B) sign a written contract. C) understand that a contract is being made and to understand its general nature. D) understand the legal meaning of the contract being made.

Business