Grapple Market Share Corporation would like to know what information federal agencies have about Grapple's operations, so that the firm will know what its competitors may be able to learn about it. Can Grapple require the agencies to disclose whatever information they may have concerning it? If so, how should the firm make its request? What federal law applies? Is any information exempt?
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The Freedom of Information Act (FOIA) of 1966 requires the federal government to reveal certain "records" to "any person" on request. The request may be made via e-mail or fax, or more traditional print methods, and needs to contain only a reasonable description of the information sought. An agency has twenty working days to respond to a request. There are exemptions, but the agency must notify the party seeking the information what is being withheld and which exemptions¾national security, or the confidential or personal nature of the information, for example¾are being asserted. An agency's refusal to comply with the FOIA can be challenged in court. Generally, all records must be made available electronically on the Internet, on CD-ROMs, and in other electronic formats, and clearly indexed. Documents must be made computer accessible within a year of their creation.
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