Explain the rationale behind the rules that bar holding of bargaining representative election
The philosophy of the National Labor Relations Board and the courts is that a Board-sponsored election is a serious step, which the affected employees should not be permitted to disavow or overrule frivolously or hastily. The newly certified bargaining agent should be given a reasonable opportunity to fulfill its mandate by successfully negotiating a collective bargaining agreement with the company. If the Board failed to protect the successfully elected bargaining representative from worker fickleness or rival union challenges, the employer would be encouraged to avoid timely and sincere bargaining in an effort to erode the union's support before an agreement is reached. The Board has, therefore, fashioned several election bar rules.
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Marketers who use ________ often segment their markets by consumer lifestyles and base their marketing strategies on lifestyle appeals
A) demographic segmentation B) geographic segmentation C) benefit segmentation D) psychographic segmentation E) occasion segmentation
Customer service as a proactive function comes into play only when there has been a complaint
Indicate whether the statement is true or false
Answer the following statement(s) true (T) or false (F)
1. Less productive employees who see others getting valued rewards for performance may be convinced to increase their own performance levels in order to get similar rewards. 2. Individual incentives may motivate undesirable employee behaviors. 3. Bonuses are more effective when based on meeting or exceeding a performance goal than when based on a time period. 4. A “differential piece-rate” system provides the employee with a base wage to complete a certain amount of work plus more money for extra pieces produced. 5. Group incentives tend to require less supervision than individual incentives.
An organization chart often shows that there is a clear and unbroken line of authority and responsibility from the top of the organization to the bottom. This concept is known as:
a. the scalar principle b. the division of labor c. unity of command d. span of control e. workplace teams