In using reinforcement, a manager should   

A. avoid using punishment.
B. reward both desired and undesired behavior.
C. give all subordinates the same rewards to ensure fairness.
D. save rewards for weekly or monthly celebrations.
E. clearly communicate the desired behavior.


E. clearly communicate the desired behavior.

Whether using positive reinforcement or punishment a manager should be clear about what behavior is appropriate and what is undesirable.

Business

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Jack is the sales representative of a company that designs and installs modular kitchens. The company's sales force is trained to customize their offerings as per customer requirements

After analyzing factors such as the space available and the budget, Jack provides personalized designs to individual customers. What kind of a salesperson is Jack? Briefly explain your answer.

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By sending postpurchase letters and giving guarantees on products, marketing managers can help reduce__________

Fill in the blanks with correct word.

Business

A project is an interrelated set of activities that has a definite starting and ending point

Indicate whether the statement is true or false

Business

Which of the following is not true of regression techniques for estimating costs? 

A. They are designed to generate a line that best fits a set of data points. B. They permit the inclusion of more than one predictor. C. They help develop estimates that have a broader base than those based on a few select points. D. They typically use the highest and lowest activity points to estimate the relation between cost and activity.

Business