Collection agencies may threaten to put the debtor in jail in an effort to recover the money that is owed to the creditor as long as the debt is legitimate and overdue.
Answer the following statement true (T) or false (F)
False
This sort of behavior is prohibited by the FDCPA.
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The ________ includes any element of an organization that a customer experiences.
A. organizational culture B. service recovery C. service environment D. human resource
O'Keith Company purchased a mine on January 1, 2018, for $530,000. The mine is estimated to contain 37,000 tons of iron ore. There is no residual value. The business extracted and sold 2500 tons of ore in 2018 and 19,800 tons of ore in 2019. What is the book value of the mine at the end of 2019? (Round any intermediate calculations to two decimal places, and your final answer to the nearest dollar.)
A) $456,000 B) $210,664 C) $371,000 D) $530,000
Which is NOT an element of informal ethics?
A. boards of directors B. language C. stories D. rituals
The ________ is the expected value of the regret for each decision
A) expected value B) expected opportunity loss C) expected value of perfect information D) none of the above