Which of these is an important topic in a help desk staff training program?

A. new staff orientation
B. performance appraisal criteria
C. ongoing training
D. all of these


Answer: D

Computer Science & Information Technology

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To launch any program from the Start menu, select the program from the __________.

a. All Programs menu b. Run menu c. Program name menu d. none of the above

Computer Science & Information Technology

Highlighting is the arrangement and appearance of printed content

Indicate whether the statement is true or false

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What is ransomware? Give an example.

What will be an ideal response?

Computer Science & Information Technology

The width for the header element in a liquid layout should be specified in ____.

A. ems B. pixels C. percentages D. none of the above; it should not be specified

Computer Science & Information Technology