Which of the following is an example of internal failure costs?
A) costs incurred for the evaluation of the quality of suppliers' processes
B) costs incurred in the inspection at various stages of production
C) cost incurred for the reworking of substandard products
D) cost incurred as warranty expenses
C
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A set of perceptions of what employees owe their employers and what their employers owe them is known as
A. a psychological contract. B. cognitive dissonance. C. a personality contract. D. procedural justice. E. employee intelligence.
Discuss the traits of proactive personalities.
What will be an ideal response?
A company borrowed $10,000 by signing a 180-day promissory note at 9%. The total interest due on the maturity date is: (Use 360 days a year.)
A. $300 B. $900 C. $450 D. $75 E. $1,800
Strategy and tactics need to be evaluated _____
a. on a continuous basis b. yearly c. during a retail audit d. prior to evaluating a retail unit for sale