You are calling the purchase manager of a hotel to sell a hydro seeder for their garden. The buyer tells you, "I know that your spray arms get rusted easily." You know that the spray arms are made up of stainless steel and will not get rusted easily. Which technique is best suited in handling this objection?
A. Questioning
B. Direct denial
C. Indirect Denial
D. Dodging
E. Boomerang
Answer: B
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Refer to the following UML class diagram to answer the question below about the relational database based on this model.The association between Purchase Orders and Products would be implemented with a linking table.
Answer the following statement true (T) or false (F)
Answer the following statements true (T) or false (F)
1. In addition to considering both the division's operating income and its average total assets, residual income incorporates top management's target rate of return. 2. Residual income compares the division's actual operating income with the minimum operating income expected by top management for the given size of the division's average total assets. 3. Residual income is used as a key performance indicator for evaluating an investment center's financial performance. 4. In general, calculating ROI based on the gross book value of assets gives managers an incentive to continue using old, outdated equipment.
What does a company focus on when using a concentrated marketing strategy?
What will be an ideal response?
The days sales outstanding (DSO) ratio of a firm identifies:
A. the average length of time a firm must wait after making a credit sale before receiving cash. B. how effectively the firm uses its plant and equipment to help generate sales. C. the extent to which a firm's net operating income can safely decline. D. the profit (earnings) per dollar of sales. E. how much investors are willing to pay for the firm's stock for each dollar of reported profits.