Which of the following was NOT a universal dilemma as noted in Trompenaars and Hampden-Turner’s research
A. universalism
B. individualism
C. achieved status
D. gross profit
D. gross profit
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Answer the following statements true (T) or false (F)
1. Guests who serve as “consultants” to hospitality organizations usually receive a modest consulting fee. 2. George Tilyou’s idea of co-production at Steeplechase Park was never to embarrass any guests in front of other guests. 3. Other guests are a part of the service environment. 4. When guests serve themselves, they are usually helping the organization save on its labor costs.
Holiday Corporation provided these figures for the year ended December 31, 20xx: Cost of goods sold, $516,117; change in inventory, $67,483 decrease; average accounts payable, $52,529. What is the company's payables turnover? Round your answer to one decimal place
a. 9.1 times b. 8.5 times c. 10.9 times d. 8.0 times
Which of the following is an example of an organization's product/service-related objective?
A) decreasing development cycle time (inception to launch) from 18 months to 12 months B) improving sales of new services from 10% of total sales to 15% of total sales within one year C) increasing the portion of the market controlled in new market Y from 0% to 12% within one year D) increasing brand awareness in market X by 30% within one year, as measured by survey Y
The vast majority of advertising is ________ advertising.
A. institutional B. virtual C. product D. nonprofit E. research-based