The health care organization is canceling its contract with the company that provided all of the IV pumps due to staff members' complaints about the quality of the product. A new IV pump is needed

Question

Which of the following is the best way to initiate the change to a new IV pump?
1. Administrators should decide which IV pump is the most cost-effective for the organization.
2. Vendors who provide IV pumps to hospitals should be contacted to provide the nursing staff members with an opportunity to explore their options.
3. The old IV pumps should be maintained to keep them operating for as long as possible until they do not work anymore and a new IV pump must be implemented.
4. The nurse supervisor must gain support for the change to a new IV pump.

Answer 1

Answer: 2

Rationale: This change is a planned change. The problem has been identified by the staff members. The administrators chose to cancel the contract with the supplier of the IV pumps due to staff complaints. The best next step is to find solutions to their problem. The hospital needs a new IV pump. Vendors should be contacted to help the staff members who use IV pumps determine which new IV pump is appropriate for the hospital. The decision should not be made by the administrators. This decision should be made by the people who are most affected by the change. Nonintervention is a form of planned change. This occurs when administrators neglect to intervene and allow a process or practice to "die." At this time, there is no reason for the nurse supervisor to gain support from staff members about a change to a new IV pump. The new IV pump has not been selected by the staff members yet.