__________ is the most common strategy romantic couples use to end their relationship and involves communicating in ways that arouse negative emotions in order to make the other person upset enough to break off the relationship
a. Machiavellian tactic
b. Withdrawal/avoidance
c. Positive tone
d. Negative identity management
D
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How are topical and chronological organizational patterns different?
What will be an ideal response?
A manufacturing company wants to organize a meeting to discuss the quality of their new product with various customers. The head of the marketing department is asked to tell all of the customers the time and place of the meeting
What method of communication shouldthe employee use, and why? a. Media-lean; it is used when the information is routine and noncontroversial. b. Media-rich; it is used when the message is highly detailed and complicated. c. Nonverbal; it creates powerful ideas with greater impact than words. d. Verbal; it consists of symbols and a system of rules that is easy for people to understand.
One way a speaker can identify with his or her listeners is to __________.
A. demonstrate empathy B. create controversy C. focus on persuasion D. invoke ethnocentrism
Since disagreements may become personal during the conflict stage of group work and teamwork, groups to take every possible step to avoid conflict
Indicate whether the statement is true or false