In brainstorming, the quality of ideas generated is more important than the quantity of the ideas
a. True
b. False
Indicate whether the statement is true or false
False
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A performance measure which assesses a buyer's contribution to ROA is called the
A. break-even point. B. gross margin return on investment. C. cost plus pricing. D. gross margin. E. net profit.
Which of the following is a difference between off-price retailers and specialty shops?
a. Off-price retailers replenish inventory items that are sold, while specialty shops never replenish inventory items that are sold. b. Off-price retailers employ a hybrid retail operating model, while specialty shops employ a mass merchandising retail operating model. c. Off-price retailers focus on lean inventory management, while specialty shops are supported by an agile approach to inventory. d. Off-price retailers adopt a high-service approach, while specialty shops de-emphasize customer service and product selection.
Which of the following is an advantage of face-to-face meetings??
A) They provide direct human contact.? B) ?They allow companies to reduce travel budget. C) ?They restrict dominance by high-status members. D) ?They minimize the environmental impact caused by travel.
Mara needs to defuse a rather tense situation in which one of her staff members is clearly angry. Which of the following should she avoid when calming the angry employee?
A. Hold all conversations in private. B. Recognize the employee's legitimate concerns or feelings. C. Keep the discussion as subjective as possible. D. Listen to the employee with an open mind and nonjudgmental behavior.