What is a technique for estimating the percent of time a worker spends on various tasks?
A) stopwatch time study
B) simultaneous motion study
C) work sampling
D) standard elemental (historical) times
E) predetermined (published) time standards
C
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The statement, "With its 25 percent market share, this is the best-selling laser printer on the market today," is an example of a(n):
A. product advantage. B. product benefit. C. segmentation variable. D. product feature. E. market property.
Diana and Aidan had lunch together in the conference room. They talked about their new coworker, Morgan, and discussed how she does not seem to have any experience or knowledge of the position. They criticized the company to each other for hiring Morgan. What kind of communication network does this describe?
a. upward communication b. downward communication c. horizontal communication d. informal communication
Why are good communication plans essential?
a. It encourages people to conquer their fear of public speaking b. It is easy to convince employees that they’ve been heard, so it’s a big return on an investment c. Most everyone in the organization has the same general idea of the change but needs additional details d. It minimizes rumors and helps mobilize support
Which of the following statements about underwriting standards is (are) true?
I. One purpose of underwriting standards is to reduce adverse selection against the insurer. II. Equitable rates should be charged so that each group of policyowners pays its own way in terms of losses and expenses. A) I only B) II only C) both I and II D) neither I nor II