Describe behavioral problems as a form of individual distress.
What will be an ideal response?
Answers will vary. Behavioral problems are a form of individual distress. These problems include workplace aggression, insomnia, substance abuse, and accidents. Workplace aggression may be triggered by perceptions of injustice in the workplace. Interpersonal conflicts can be a form of nonphysical aggression. Insomnia is a nonaggressive behavioral problem that does have harmful effects on work outcomes such as job satisfaction, interpersonal deviance, and self-control. The use of Internet-based cognitive behavior therapy has been found to be a partial solution to mitigate the harmful effect of insomnia. The abuse of certain substances, such as tobacco and heroin, can lead to addiction-a physical and/or psychological dependency. Abuse and addiction are behavioral problems that can impair job performance and often lead to significant individual distress. Accidents, both on and off the job, are another behavioral form of distress that can sometimes be traced to work-related stressors. For example, an unresolved problem at work may preoccupy or distract an employee, causing an accident either at the office or on the road. These three forms of individual distress-psychological disorders, medical illnesses, and behavioral problems-cause a burden of personal suffering. They also cause a collective burden of suffering reflected in organizational distress. Please see the section "The Consequences of Stress" for more information.
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With reference to the three basic stages of the advertising response process, inducing trial for a product is an example of which of the following?
A) cognitive objectives B) affective objectives C) behavioral objectives D) post-purchase objectives
Global Insurance sells health and life insurance policies to Fortune 500 companies for its employees. The company's salespeople regularly contact decision makers to ensure that the necessary paperwork has been filed and that contracts are executed
Updates are also provided regularly about premium changes for health insurance. Which of the following steps of the selling process does this scenario depict? A) approach B) presentation C) closing D) follow-up E) preapproach
With ______, an organization is rewarding employees for past performance, but are doing it in the hope that employees will want similar rewards in the future and therefore will repeat the desired behaviors.
A. entitlement B. incentives C. salaries D. overtime
What are the five key elements that make up the promotional mix? Describe each one.
What will be an ideal response?